HELP AND CONTACT
Event website help, for hosts and guests.
Answers to what people ask most, and a way to reach a person if they do not cover it.
Write to us
support@seeyoushortly.com. Please tell us the name of the event and what happened. Please never include a password or card details.
IF YOU ARE A GUEST
You were invited to something.
I have an invitation but it will not open.
An invitation is a private link plus the event password your host chose. Use the link exactly as they sent it, including the part after the # sign, and type the password they gave you. If the link has stopped working, your host can issue you a new one from their guest list.
I replied, and now I need to change my answer.
Open your invitation again and change your reply. It replaces your previous answer, and your host sees the new one. If replies have closed, speak to your host directly.
Where did the photos from the day go?
A photo wall opens on the morning of the day it belongs to and closes when the event expires. Once the event has expired the pictures are no longer shown, and the host is the person to ask for copies.
IF YOU ARE HOSTING
You are the one organising it.
- I cannot sign in.
- Use forgot your password and we will email you a link to set a new one. If the address on your account no longer works, write to us and we will help.
- What do I pay, and when?
- Nothing while you build. One payment when you are ready to publish, priced by how many guests you are inviting. See the sizes and prices.
- Can I get a refund?
- Your cancellation and refund rights are set out in our Terms of Use. If something has gone wrong with an event you have paid for, write to us.